Terms and Conditions

Terms & Conditions
Hook Products USA’s website services are provided to you subject to the following notices, terms, and conditions. In addition, when you use any Hook Products USA website or website service (e.g., history, parts purchasing), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service. By accessing and using any of the websites owned or controlled by Hook Products USA, Inc. or its subsidiaries or affiliates (the “Websites”), you agree to be legally bound by all of the terms and conditions of use. If you do not agree with any of the terms and conditions set forth herein, do not use any of Websites and do not place orders through any of Websites.
All content included on the Web Sites, such as text, graphics, logos, button icons, images, audio clips, and software, is the owned or licensed property of Hook Products USA, Inc. and protected by United States and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on the Web Sites is the exclusive property of Hook Products USA and is protected by United States and international copyright laws as well as by state and federal trade dress laws. All software used on the Web Sites is the property of Hook Products USA or its software suppliers and is protected by United States and international copyright laws. The content and software on the Web Sites may be used as a shopping and automotive information resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on the Web Sites is strictly prohibited. You may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content, nor any portion thereof, without first obtaining written permission from Hook Produtcs USA. Hook Products USA neither warrants nor represents that your use of the content and materials displayed on the Web Sites will not infringe rights of third parties.
Use of Site
Neither the Web Sites nor any portion of the Web Sites may be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Hook Products USA. Hook Products USA reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if Hook Products USA believes that customer conduct violates applicable law or is harmful to the interests of Hook Products USA. Any framing of the contents of any of the Web Sites without the prior written permission of Hook Products USA is strictly prohibited.
Notices Regarding Software, Documents, and Services available on this Web Site
Hook Products USA and its suppliers make no representation about the suitability of the information contained in the documents, information, and related graphics published on this server for any purpose. All documents, information, and related graphics are provided “as is” without warranty of any kind. Hook Products USA and its suppliers hereby disclaim all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. In no event shall Hook Products USA or suppliers be liable for any special, indirect, or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence, or other tortious action, arising out of or in connection with the use or performance of software, documents, provision of or failure to provide services, or information available from the Web Sites or the servers which host the Web Sites. If relevant applicable state law does not allow the limitation of liability as set forth above (so that this limitation of liability does not apply to you), then Hook Products USA’s aggregate liability under such circumstances for liabilities that otherwise would have been limited shall not exceed fifty dollars of the currency of the United States of America ($50.00 U.S.). The documents, information, and related graphics published on the Web Sites or the servers which host the Web Sites could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Hook Products USA and its suppliers may make improvements or changes in the product(s) and/or service(s) described on the Web Sites at any time. Further, Hook Products USA assumes no responsibility and shall not be liable for any damages to, or resulting from any viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Web Sites, or your downloading of any materials, data, text, images, video, or audio from the Web Sites.
Notices and Procedure for Making Claims of Copyright Infringement
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent in care of Hook Products USA’s General Counsel at 23822 Valencia Blvd. Suite 304 Valencia, CA 91355. ALL INQUIRIES NOT RELEVANT TO THE PROCEDURE WILL NOT RECEIVE A RESPONSE.
Reviews, Feedback, and Comments
Hook Products USA may allow visitors to its site to post reviews, comments, and other content to the Web Sites. If you post reviews, comments, or other content on any of the Web sites or send feedback, questions, or comments to Hook Products USA, you grant Hook Products USA a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews, comments, or other content throughout the world in any media. You also grant Hook Products USA and sublicensees the right to use the name you submit with any review, comment, or other content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other content that you post on this site and that use of your reviews, comments, or other content by Hook Products USA will not infringe upon or violate the rights of any third party.
Links to Third-Party Sites
Some links will let you leave the Web Sites. The linked sites are not under the control of Hook Products USA and Hook Products USA is not responsible for the contents of any linked site or any link contained in a linked site or any changes or updates to such sites. Hook Products USA is not responsible for webcasting or any other form of transmission received from any linked site. Hook Products USA is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Hook Products USA of the site.
Other sites may link to the Web Sites only on the terms and conditions of Hook Products USA’s linking policy which must be printed, signed, and returned. Deep linking is expressly prohibited. Notwithstanding the foregoing, terms and conditions for permitted linking shall include, without limitation, Hook Products USA’s right to demand that the link be removed, in its sole discretion. Merely because a link may exist on another third party site to any of the Web Sites, whether with or without Hook Products USA’s knowledge and/or consent, does not mean that Hook Products USA approves of, sponsors or is associated with the third-party site or its goods or services.
Hook Products USA expressly does not permit the framing, in whole or in part, of any content contained within the Web Sites.
Unsolicited Idea Submission Policy
Hook Products USA does not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new products or technologies, processes, materials, marketing plans or new product names. Please do not send any original creative artwork, samples, demos, or other works. The sole purpose of this policy is to avoid potential misunderstandings or disputes when Hook Products USA’s products or marketing strategies might seem similar to ideas submitted to Hook Products USA. Please do not send your unsolicited ideas to Hook Products USA or anyone at Hook Products USA. If, despite this request, you still send any of your ideas or concepts, Hook Products USA makes no assurances that your ideas and materials will be treated as confidential or proprietary.
Online Offers & Coupons
The terms and conditions of the offers and specials on the Sites may vary. Terms and conditions for individual offers and specials will be found (i) as part of the offer on the Site, (ii) in Hook Products USA advertising.
Hook Products USA graphics, logos, and service names referenced herein are either service marks or trademarks or registered trademarks or service marks which are owned by or licensed to Hook Products USA. These trademarks may not be used in connection with any product or service that is not Hook Products USA’s, in any manner that is likely to confuse customers, or in any manner that disparages or discredits Hook Products USA. All other trademarks not owned by Hook Products USA or its subsidiaries or affiliates and which appear on the Web Sites are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Hook Products USA. All other trademarks and service marks appearing on the Web Sites are the property of their respective owners.

Online Reviews

  • Users who have purchased products or received a gift purchased from Hook Products USA are encouraged to review them. In addition to the other guidelines described in these Terms and Conditions, your reviews should also adhere to the following four guidelines:
  • All submissions must be factual and accurate.
  • All submissions must relate specifically and solely to the product being reviewed.
  • All submissions must be intended to inform readers about specific products, not about services rendered by Hook Products USA or its employees or your opinion of Hook Products USA or its employees.
  • All reviews are subject to removal at Hook Products USA’s sole discretion. If you come across a review that you think is questionable, please let us know in writing – by sending an contacting us – please include the URL of the post. 
Proprietary Rights in Community Content; Limited License.

You grant Hook Products USA the right to publish and use any material that you post in the Community, for purposes of operating and monitoring the website. You agree to surrender all rights to content posting including but not limited to words, phrases, images, photos, thoughts, theories, diagrams, music, videos and any other materials either posted on or uploaded to our galleries or social media platforms. We are always developing new ideas and would not want to have any misunderstandings should the products, services or messaging we use seem similar to that of any unsolicited submission that you might post. Therefore, to avoid any misunderstanding, please do not post ideas that you are not comfortable sharing or having Hook Products USA use. You agree that any information you send to Hook Products USA is non-confidential.

All content including information, videos, music, graphics, and other material is protected by copyright, trademark, patent, or other rights. Except as expressly authorized or licensed, you may not copy, reproduce, modify, augment, remove, delete, transfer, sell, lease, rent, or create derivative works from any of the content in the Community. All Hook Products USA employees engaging with users surrender the rights to content of their post to Hook Products USA. Employees must maintain the confidentiality of intellectual property that belongs to Hook Products USA. Intellectual property includes, but is not limited to, identifiable names, trademarks, logos, patents, trade secrets, images, graphics, and other copyrighted materials of Hook Products USA or any of its subsidiaries. Hook Products USA’s proprietary information and competitive knowledge is confidential. It is limited for use within Hook Products USA unless specifically authorized for release and disclosure elsewhere.

Disclaimer of Warranties and Limitation of Liability

The use of HookProductsUSA.com message boards, social media platforms, account profiles, blogs and photo galleries is at your own risk. Hook Products USA, Inc. is not responsible for the content and conduct you may encounter. We reserve the right to remove any material from the site at any time. We also reserve the right, if you violate any of these rules, to remove you or to inform your Internet service provider at our discretion.

While the administrators and moderators will attempt to remove or edit any generally objectionable material as quickly as possible, it is impossible to review every message. Therefore, you acknowledge that all posts made express the views and opinions of the author and not the administrators, moderators, or webmaster (except for posts by these individuals) and hence will not be liable. Hook Products USA retains the sole discretion to delete or edit any and all posts it deems necessary without providing notification to the author.

All content on Web Sites owned or controlled by Hook Products USA is the copyrighted property of Hook Products USA and is protected as such. None of the material may be reproduced without our written permission, with the exception of downloading or printing a single copy for you for offline viewing. This copyright extends from original Hook Products USA material, to the raw compilations of posts in our folders, to any edited and filtered compilations of posts that we may sell and distribute.

Users like you are providing most of the material. Such third-party content is the sole responsibility of the person originating the material. Hook Products USA does not control and is not responsible for this third-party material. Hook Products USA does not warrant or guarantee the accuracy, reliability, completeness, usefulness, non-infringement on intellectual property rights, or quality of any material that appears, regardless of who originates that material. You expressly understand and agree that you bear all risks associated with using or relying on the material. Hook Products USA will not be liable or responsible in any way for any content in the Community, including, but not limited to, any errors or omissions in the material, or for any losses or damage of any kind incurred as a result of the use of or reliance on any material. This disclaimer and limitation of liability is in addition to the disclaimers and limitations contained in the applicable Rules and Regulations that apply to the use of the Web Sites.

Hook Products USA, Inc. 
23822 Valencia Blvd.
Suite 304
Valencia CA 91355
Telephone: (877) 651-4665 
Any rights not expressly granted herein are reserved. Contact us with any questions or problems, as appropriate.
Last updated: December 9, 2022

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