PRIVACY POLICY
Hook Products U.S.A. is committed to respecting your privacy. The purpose of this Privacy Policy is to inform you what information we collect from you, how we use your information, and the choices that you have regarding our use of your information. This Privacy Policy applies to our website and anywhere else we interact with you. By using our website or sharing your information with us, you are accepting and consenting to the practices described in this Privacy Policy.
CALIFORNIA CONSUMER PRIVACY ACT
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. We may track consumers’ online activities over time and across third-party Web sites or online services. As we mentioned elsewhere, you can modify your browser’s settings to change its acceptance of tracking technologies.
Third parties may collect data that relates to you. We cannot control third parties’ responses to do-not-track signals or other such mechanisms. Third parties use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.
California residents are afforded certain rights related to their information under state law. Hook Products USA aims to take reasonable steps to allow California residents to correct, amend, delete or limit the use of their Personal Information and exercise other rights available under applicable law. Hook Products USA informs you that, where applicable under relevant law, individuals may be entitled to the following:
- Right to Access / Disclosure: to have access to your Personal Information upon simple request – that is, you may receive a copy of such data upon receipt of a verifiable request, along with other information related to the collection or processing.
- Disclosure of Direct Marketers: to have access upon simple request, and free of charge, to the categories and names of addresses of third parties that have received Personal Information for direct marketing purposes. Please see the “Direct Marketers Disclosure” section below for more information.
- Collecting, Selling, Sharing, or Disclosing Personal Information: upon receipt of a verifiable request, to obtain a list of:
- The specific pieces of your Personal Information Hook Products USA holds;
- The categories of Personal Information collected about you, sold to third parties, or disclosed to third parties for business purposes;
- The categories of Personal Information sold within the last 12 months;
- The categories of sources from which Personal Information is collected;
- The business or commercial purpose for collecting or selling Personal Information; and
- The categories of third parties with whom Personal Information is shared, sold or disclosed for a business purpose.
- Right to Opt-Out of the Sale of Personal Information: California residents have the right under the California Consumer Privacy Act (“CCPA”) to opt-out of the sale of their Personal Information under certain circumstances. As noted elsewhere, however, Hook Products USA does not sell individuals’ Personal Information.
- Right to Deletion / “Right to be Forgotten”: to obtain the deletion of your Personal Information in the situations set forth by applicable data protection law and upon receipt of a verifiable request.
- Right to Data Portability: to have your Personal Information directly transferred by us to a third-party processor of your choice (where technically feasible; may be limited to situations when processing is based on your consent).
- Right to Non-Discrimination. As defined under relevant law, you have a right to non-discrimination in the Services or quality of Services you receive from us for exercising your rights.
Please contact us about exercising these rights. Note that we may ask you to verify your identity before responding to such requests.
Security
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name, and address so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk.
We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also, remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.
If you are a California resident, you have the right to request information from us regarding how we share certain categories of Personal Information with third parties for their direct marketing purposes, in addition to the rights set forth above. Under California law, you have the right to send us a request at the designated address listed below to receive the following information:
- The categories of information we disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year;
- The names and addresses of the third parties that received the information; and
- If the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.
To make such a request, please provide sufficient information for us to determine if this applies to you, and attest to the fact that you are a California resident. Please also provide a current California address for our response. You may make this request in writing to us in your contact correspondence. Any such request must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the address provided for this purpose below. Note that responsive information may be provided in a standardized format that is not specific to you.
While Hook Products USA encourages you to take advantage of the personalized services on the Websites, you can use most of Hook Products USA’s online services without registering your information. You can change your information at any time by editing your profile. you may opt-out of receiving promotional member marketing communications from Hook Products USA.
Hook Products USA’s website may include links to other web sites that are not operated by us. Please note that this Privacy Policy does not apply to those third-party websites that may be linked to our Website. This Privacy Policy does not govern the practices of third parties, including our partners, third-party service providers, and/or advertisers. Hook Products USA is not responsible for and does not control the security or privacy when you visit those sites. Hook Products USA encourages you to visit the privacy notices governing those sites.
All of our Services, including our Website, are intended for adult audiences and are not meant to address anyone under the age of 18 (“Children”). As such, Children under 18 may not use our Website. If you are under 18, do not attempt to register for or use any of our Services, including our Website, and do not provide us with any Personal Information about yourself.
We do not knowingly collect Personal Information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has violated this Privacy Policy and provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information from our servers.
From time to time, Hook Products USA may modify this Privacy Policy. Hook Products USA will notify you of any material changes to its Privacy Policy by posting them on this page and updating the Privacy Policy modification date above. Hook Products USA encourages you periodically to check back to this page for any updates.
As mentioned above, California residents have certain rights to access, delete, or otherwise control the use, collection, and/or disclosure of their information. Hook Products USA will respond to an individual’s “verifiable request” to exercise his or her rights under such laws – that is, where Hook Products USA has received a request purporting to be from a particular individual and Hook Products USA has been able to verify the individual’s identity. The need to verify an individual’s identity is critical to protecting your information and ensuring that your information is not shared with anyone pretending to be you or someone who is not authorized to act as your agent on your behalf.
You may submit a verifiable request via our website listed in the Contact Us page, or as otherwise provided on our Website (if such means are available). Hook Products USA will ask you to provide information about yourself so that we can verify your identity as part of this process. This information may include your name, your address, your account information, and any other information deemed necessary by Hook Products USA to reasonably verify your identity to ensure that your information is not shared with anyone impersonating you.
We may ask for additional information if we have difficulty confirming your identity. We will not share your information or honor other requests in those situations in which we are unable to confirm a request for your information is a “verifiable request.”
Under California law a consumer can appoint an “authorized agent” to make certain verifiable requests upon their behalf, such as the right to know what information we collect about the consumer or to request deletion of the consumer’s information. Because the security and privacy of your information is paramount, we will ask that you identify and provide permission in writing for such persons to act as your authorized agent and exercise your applicable rights under California law in such situations. This may require us to contact you directly and alert you that an individual has claimed to be your agent and is attempting to access or delete your information. We will also independently verify your identity to ensure that an unauthorized person is not attempting to impersonate you and exercise your rights without authorization. We will not share your information or honor any other requests in those situations where you cannot or do not grant permission in writing for an identified authorized agent to act on your behalf or where we cannot independently verify your identity.
If you have questions about this Privacy Policy, the practices of this site or your dealings with this site, please contact Hook Products USA via our website: https://hookproductsusa.com/contact-us
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SIGN IN AND COOKIES
Sign In
You can sign in manually or automatically. To manually sign in, type your username and password and click “Log In.” If you select automatic sign in, our web site will recognize you and allow you to use our personalized services without signing in. To select automatic sign-in, type your User Name and Password on the sign in page. Then check the “Remember Me” box and click “Sign In.” You must enable your web browser to accept cookies to sign in automatically.
RULES AND REGULATIONS
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent in care of Hook Products USA’s General Counsel at 23822 Valencia Blvd. Suite 304 Valencia, CA 91355. ALL INQUIRIES NOT RELEVANT TO THE PROCEDURE WILL NOT RECEIVE A RESPONSE.
- Users who have purchased products or received a gift purchased from Hook Products USA are encouraged to review them. In addition to the other guidelines described in these Terms and Conditions, your reviews should also adhere to the following four guidelines:
- All submissions must be factual and accurate.
- All submissions must relate specifically and solely to the product being reviewed.
- All submissions must be intended to inform readers about specific products, not about services rendered by Hook Products USA or its employees or your opinion of Hook Products USA or its employees.
- All reviews are subject to removal at Hook Products USA’s sole discretion. If you come across a review that you think is questionable, please let us know in writing – by sending an contacting us – please include the URL of the post.Â
All content including information, videos, music, graphics, and other material is protected by copyright, trademark, patent, or other rights. Except as expressly authorized or licensed, you may not copy, reproduce, modify, augment, remove, delete, transfer, sell, lease, rent, or create derivative works from any of the content in the Community. All Hook Products USA employees engaging with users surrender the rights to content of their post to Hook Products USA. Employees must maintain the confidentiality of intellectual property that belongs to Hook Products USA. Intellectual property includes, but is not limited to, identifiable names, trademarks, logos, patents, trade secrets, images, graphics, and other copyrighted materials of Hook Products USA or any of its subsidiaries. Hook Products USA’s proprietary information and competitive knowledge is confidential. It is limited for use within Hook Products USA unless specifically authorized for release and disclosure elsewhere.
While the administrators and moderators will attempt to remove or edit any generally objectionable material as quickly as possible, it is impossible to review every message. Therefore, you acknowledge that all posts made express the views and opinions of the author and not the administrators, moderators, or webmaster (except for posts by these individuals) and hence will not be liable. Hook Products USA retains the sole discretion to delete or edit any and all posts it deems necessary without providing notification to the author.
All content on Web Sites owned or controlled by Hook Products USA is the copyrighted property of Hook Products USA and is protected as such. None of the material may be reproduced without our written permission, with the exception of downloading or printing a single copy for you for offline viewing. This copyright extends from original Hook Products USA material, to the raw compilations of posts in our folders, to any edited and filtered compilations of posts that we may sell and distribute.
Users like you are providing most of the material. Such third-party content is the sole responsibility of the person originating the material. Hook Products USA does not control and is not responsible for this third-party material. Hook Products USA does not warrant or guarantee the accuracy, reliability, completeness, usefulness, non-infringement on intellectual property rights, or quality of any material that appears, regardless of who originates that material. You expressly understand and agree that you bear all risks associated with using or relying on the material. Hook Products USA will not be liable or responsible in any way for any content in the Community, including, but not limited to, any errors or omissions in the material, or for any losses or damage of any kind incurred as a result of the use of or reliance on any material. This disclaimer and limitation of liability is in addition to the disclaimers and limitations contained in the applicable Rules and Regulations that apply to the use of the Web Sites.
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Valencia CA 91355
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